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Futuristic CRM Dashboard with Robot Assistant

Software, Websites and AI Solutions Built for Modern Businesses

At URL Factory, we build digital solutions that help businesses improve the way they manage customers, communicate with prospects, operate their websites and automate everyday processes.

Our work covers three major areas: software development, website development and AI workflow automation. Alongside developing solutions for businesses, we have also built our own SaaS products under the Zea ecosystem.

These products are designed around practical business needs, including customer relationship management, sales processes, voice-based communication, business intelligence, productivity and automation.

Explore our Productss to understand what we build, how we approach digital solutions and how our products can support different business requirements.

Our Major Services

We Build Digital Solution for Businesses

Software Development

When existing tools cannot meet specific requirements, custom software can provide a more suitable approach. Our software development work focuses on understanding the business requirement first and then translating that requirement into a practical digital solution.

Website Development

A good business website needs to communicate your offering clearly, provide a smooth user experience and support your wider digital marketing strategy. Our website development service focuses on creating websites that combine design, usability, performance and a search-friendly structure.

AI Workflow Automation

AI workflow automation provides an opportunity to rethink these processes. Instead of asking employees to manually repeat the same activities, businesses can identify suitable workflows where AI and automation can assist with information, communication, productivity or repetitive operations.

Products Built Around Real Business Needs

Our SaaS portfolio includes four products under the Zea ecosystem. Each product focuses on a different area of business operations while contributing to a broader approach to AI-powered business solutions.

ZeaCRM

AI-Powered CRM and Sales Automation

ZeaCRM is an AI-powered CRM and sales and marketing automation platform designed to help businesses manage customer relationships and sales activities more effectively.

A CRM should make it easier for businesses to understand where their leads are, organize sales activities, and maintain consistent follow-up. ZeaCRM brings these requirements into a centralized platform.

Zea voice bot

Zea Voice

AI-Powered Voice and Calling

Zea Voice is an AI-powered voice and calling solution created for businesses looking to incorporate AI into their communication workflows.

Business communication can involve repetitive calling activities, lead qualification and appointment-related communication. AI-powered voice technology can provide new ways to approach these processes.

Zea Brain

AI-Powered Business Intelligence and Automation

Zea Brain is an AI-powered intelligence and automation solution focused on helping businesses use AI for productivity, information and business workflows.

Modern businesses deal with large amounts of information and repetitive processes every day. The challenge is not simply having access to information, but being able to use it effectively.

Zea Play

AI-Powered Business Productivity and Engagement

Zea Play is part of the Zea product ecosystem and focuses on AI-powered productivity, engagement and business use cases.

As businesses adopt more digital tools, there is an increasing need for solutions that can support productivity and business workflows without creating unnecessary complexity.

From Business Problem to Digital Solution

Successful digital Projects start with understanding the problem rather than immediately choosing a technology. Our approach focuses on the relationship between the business requirement, the technology and the final outcome.

01. Understand

We start by understanding the business, its requirements and the problem that needs to be solved.

01. Understand

We start by understanding the business, its requirements and the problem that needs to be solved.

02. Plan

The requirement is translated into a clear Project structure, including the appropriate solution and development priorities.

02. Plan

The requirement is translated into a clear Project structure, including the appropriate solution and development priorities.

03. Build

We develop the software, website or automation workflow around the agreed requirements.

03. Build

We develop the software, website or automation workflow around the agreed requirements.

04. Test

The solution is reviewed to identify functional, usability and implementation issues before it is delivered.

04. Test

The solution is reviewed to identify functional, usability and implementation issues before it is delivered.

05. Improve

Digital solutions can evolve over time. We identify opportunities to improve the solution as business requirements change.

05. Improve

Digital solutions can evolve over time. We identify opportunities to improve the solution as business requirements change.

Why Our Own Products Matter

Building our own SaaS products gives us the opportunity to work through real software development and product challenges.

From CRM and sales automation to AI voice, intelligence and productivity, our products allow us to explore different ways technology can address business requirements.

This product-focused experience also influences how we approach client Projects.

We believe good digital solutions should begin with a clear understanding of the problem, followed by the right combination of technology, usability and automation.

Let's Build the Right Digital Solution for Your Business

Tell us what you are trying to build, improve or automate, and we can explore the right approach for your business.
Young woman sitting cross-legged and using a laptop.

Categories

Our purpose is to build solutions that remove barriers preventing people from doing their best work.

Melbourne, Australia
(Sat - Thursday)
(10am - 05 pm)
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